New Blog 1: Etools Counters

Thursday 18 October 2012

Etools Counters

Ticket agents generally encounter hazards while working at a computer workstation and while transferring baggage. Agents often stand at a computer workstation for long periods of time, which may result in fatigue and awkward postures. They also retrieve, weigh, and tag the passenger baggage as well as move it onto a feeder conveyer. Lifting heavy or awkward baggage can lead to various ergonomic hazards resulting in injuries. However, these hazards may be avoided by implementing simple controls in the following areas:Potential Hazards

Standing on hard floors or sitting for long periods of time can fatigue the back and leg muscles.

Working while assuming awkward neck and wrist postures can cause discomfort and may lead to musculoskeletal disorders (MSDs). Possible Solutions .Perform stretching exercises that help loosen and relax the muscles and joints.Wear comfortable and supportive shoes (no higher than 1.5" heel height).Provide anti-fatigue mats for ticket agents who must stand for extended periods of time.

Provide footrests that are 4 - 6 inches from the floor. This will allow the ticket agent to alternate the leg that supports the majority of his or her weight and allows employee to frequently change posture throughout shift.Provide sit/stand stools that allow ticket agents to change postures while working behind the counter.